Find out what customers are saying about us at Bob Smith Motors located in Billings and Hardin, MT. We always welcome comments and feedback about our customer’s experiences, so feel free to leave a review of your own.
robin Smith 9/29/2018
Jay and service lady at desk are amazing. Love this place
Ali Michelotti 7/29/2018
First time at Bob Smith Motors and could not have asked for a better experience. Mike Sims is by far the most genuine salesman I’ve ever met. He doesn’t try to play games, trick, or upsell you—he is an honest salesman that I trust and made the experience enjoyable. Michael in the finance department was also quick to the point and made the process easy compared to most finance guys who just like to hear themselves talk. If you’re thinking of buying or leasing a car, make sure to ask for Mike Sims for sales and Michael for finance. They will make your experience worthwhile, and fun :)
Paytn Schulz 6/29/2018
I bought my first car here and they were more than helpful getting me all settled. The salesman Michael was very friendly and called us with the car I was looking for in our price range and it is perfect. They took into consideration that I’m a college student and made my payment work for me. I highly recommend.
Marilyn Skredergard 5/29/2018
Jacob Tooker helped us find the right vehicle for us. Jake was very easy to talk to, he asked questions and had an answer when we asked questions. He didn't abandon us while we were waiting to finalize paperwork either, which was nice. Jake followed up even after we left the lot, I was very impressed.
Traci Harrah 5/29/2018
My experience buying our new Toyota Camry hybrid from Mike was fantastic ! He had great follow up via email. I wanted to start the process on our drive from Wyola MT. In my experience you can sit in a dealership for four hours easy. We emailed then spoke on the phone and text, he did the legwork before hand. We test drove the car we were interested in, loved it. We told Mike what we needed, he made the deal and we were handed off to Michael in finance. It seriously was a breeze. I felt everything from A-to-Z was genuine and comfortable . Nothing pushy or underhanded, you know...that gut feeling that you were just trying to be talked into something you shouldn’t be, not here, not this salesman! I would give the entire experience a five star review but they would have to practically ‘give’ me the car to earn that rating.
Nancy Peterson 5/16/2018
Fast and Friendly people. We were traveling through, called for appointment for oil change and got in and out and on our way. Great service!
KW eightthree 4/22/2018
Buying a car from Bob Smith was an easy and pleasant experience. My salesman Mike was honest and most importantly not pushy. Financing with Michael was a breeze and he worked to get me the best interest rate. Thanks guys.
Mark Goyette 3/29/2018
I had to replace the head gasket and radiator in my F-250 in October of 2017. Jay Ellis in the service shop provided exemplary customer service. Frankly, the best I've ever had from any service department on any vehicle I have owned. I had to call back a few months later and ask for the paperwork from the work done and he remembered me and provided me direction with additional questions I had. I would highly recommend the service department at Bob Smith motors to anyone. Top notch!
Derek Hinderager 1/29/2018
I absolutely hate buying cars but I had a great experience here thanks to Mike Sims. I showed up and told them my car was just stolen and totaled a couple of weeks before and I needed a good reliable car. Mike immediately showed me a car that was almost identical to my last one that just showed up. It was in perfect condition and had very low miles. The whole buying experience was very smooth and easy. 10/10 will go again!
Pete Shanafelt 1/29/2018
A great buying experience! I always dread buying a new car, as most of the time, the processes take the whole day. I worked with Joel Hiles and he made it as smooth and quick as possible. He found the exact truck I was looking for and pulled it in from another dealer.